Customer Satisfaction Survey

Customer satisfaction is important to all of us at Paul Henry’s Window Installation.  Your feedback helps us know how we are doing so we can maintain our high standards of customer service.

Please tell us about your most recent experience with Paul Henry’s Window Installation, Inc. using the short customer satisfaction survey below.

You will be entered into our monthly prize drawing upon receipt of your comments.

Thank you for your time!

*(denotes required field)

First Name: *

Last Name: *

E-Mail Address: *

Please identify the Street address, City and Zip Code where work was performed. *

1) Was this the first time Paul Henry's Windows has done any work for you: *

yes
no

2) What service(s) did Paul Henry's Windows provide for you? (Select all that apply): *

Windows
Doors
Roofing
Insulation
Gutters
Siding
Deck

3) How satisfied were you with the overall quality of our services? (1 being LEAST satisfied and 5 being the HIGHEST level of satisfaction): *

5
4
3
2
1

4) What did we do especially well? (Select all that apply): *

Quality of services
Proof of licenses, insurance and testimonials
Project plan with schedule for workers
Charged according to quoted price
Project started and ended on time
Management of workers
Property left clean with trash removed

5) How likely is it that you will recommend Paul Henry's Windows to others? (1 is NOT LIKELY and 5 is MOST LIKELY to recommend): *

5
4
3
2
1

6) How likely is it that you will use Paul Henry's Windows for other home improvement services? (1 is NOT LIKELY and 5 is MOST LIKELY): *

5
4
3
2
1

7) If you were awarding a 'Star Rating' for Paul Henry's Windows what would you give? (1 Star = LOWEST rating and 5 Stars - HIGHEST):

5
4
3
2
1

ADD YOUR PERSONAL TESTIMONIAL:

This is optional but would be greatly appreciated. Once approved**, we will post your testimonial and star ratings to our website.
(** We reserve the right to make minor editorial changes to correct spelling, grammar and punctuation if necessary):

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